Go By Coach Privacy Statement

Go By Coach is committed to your privacy. This statement sets out the guidelines that govern data collection and usage regarding the information provided by you. By requesting for a quote or making a booking through us, you agree to the practices mentioned below.


Collection of your Personal Information
When requesting for a quote or making a booking via phone or website of Go By Coach, You will be requested to provide the following information:


  1. Full name
  2. Billing Address
  3. Email address
  4. Contact numbers
  5. Credit or Debit Card details
  6. Details of the trip
  7. Company Details (if applicable)
  8. Number of passengers travelling
  9. Travel dates and timings


Go By Coach will not be held responsible for the privacy statements or other content on websites outside of Therefore, we advise and request you to review the privacy statements of other websites you may access via our website.


Use of Information

The information collected is used by Go By Coach to respond to queries, for the execution of our services, internal record keeping, to periodically update you of the offers and promotions, to provide general statistics regarding use of our services, for market research, to gather feedback and to improvise on the services we offer.


Go By Coach does not sell, rent or lease the customer list to third parties unless previous consent has been sought.


Restriction on the Use of Your Information

You may choose to restrict the use of your personal information by:

  • Leave the box unselected when asked for your consent to contact you for research, feedback or marketing.
  • You may request to change your preference by emailing us on We shall update your preference within 5 working days from the date of the request.




Kindly note that we will not be able to proceed with your request when provided with incomplete information to the fields marked as mandatory. Incorrect information will be treated as an offence and may result in cancellation of the booking request with partial or no refund.


If you believe that any information provided by you is incorrect or incomplete, please email us at at the earliest.


Changes to this Statement
Go By Coach reserves the right to update this privacy statement anytime, therefore, we encourage you to periodically review this statement.



Your feedback is as important as our passion to serve you.


Please help us serve you better by:

Writing to us at:


Calling us at: 0191 490 6864